Returns & Exchanges
At The Store, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all items in original condition. Simply ensure your garments are unworn and have the original tags attached to qualify for a full refund.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
Pack Your Items
Carefully place the items back in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Apply Shipping Label
Print the prepaid shipping label provided in your confirmation email and securely attach it to the outside of your return parcel.
Drop Off & Track
Hand your package to any authorized carrier location and keep your tracking number handy while we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing